UX / WEB / MOBILE / DESIGN / RESEARCH / INFORMATION ARCHITECHTURE / FOODIE

 

EXPERIENCE

Senior UX Researcher and Designer

Working on a web data platform and a CRM mobile application. Create personas, user journey, and flow models to define the user needs for the design. Conducted the contextual inquiry, usability testing at multiple stages through the development process.

TOTVS | Labs

Sep 2016 – Present

Mountain View, CA


U.S.E.R Lab

Aug 2015 – Mar 2016

Indianapolis, IN

 

UX Researcher

Collaborated with the development team in Regenstrief InstituteCreated feature specs and wireframes and UI design for Drug-Drug Interaction Alerts in EMR (Electronic Medical Record) system; Conduct mixed-methods user research for evaluation, including online survey study with physicians; Designed and planned an in-lab experimental study, using eye-tracking technique (Tobii Pro); Directly managed team of three research assistants (Master students from Indiana University)


Walmart labs

May 2014 – April 2015

San Bruno, CA

User Experience Research Intern

Information architecture, wire-framing, and rapid prototyping for savingscatcher.walmart.com. Gathered feedback from users via interviews and usability testing. Collaboration with product managers and engineers.


Institute for American Thought

Aug 2012 – Oct 2013

Indianapolis, IN

User Experience Researcher

Lead the design and implementation of all stages of user research (contextual Inquiries) and usability testing, in person and remote; Created affinity diagrams, work models, wire-framings, and interactive prototypes;


BitAuto

May 2011 – Jul 2012

Beijing, China

User Experience Researcher

Created interactive prototypes for mobile app: http://app.yiche.com/qichetujie/; Gathered feedback regularly from users via interviews, usability tests, and online surveys; Introduced and evangelized the value and proper use of user research throughout the design, product management, and engineering teams; Managed product satisfaction, user experience, competitive analysis, concept testing, and usability testing; Designed and analyzed online surveys to gain insight into users


SAAB Aerosystems

Sep 2010 – Dec 2010

Linkoping, Sweden

UX Research Intern

Contextual Inquiry on the dashboard design in aircraft, enhance situation awareness and aid decision making; Interviewed with pilots and engineers in SAAB


Aftonbladet

Oct 2009 – Jan 2010

Stockholm, Sweden

Usability Analyst Intern

Conducted laboratory-setting usability testing


EDUCATION

Indiana University, U.S.

Aug 2011 – Dec 2017

PhD of HCI

Uppsala University, Sweden

Aug 2009 – May 2011

Master of HCI

Nankai University, China

Aug 2005 – Jun 2009

BS Software Engineering


SKILLS

Design:

Low to high fidelity design

Wire-framing

Information Architecture

Persona

Story Mapping

Research:

Usability Testing

Contextual Inquiry

Online Survey

Interviews

In-lab Research Design 

Tool Proficiency:

Sketch 3

Photoshop

Axure RP

Balsamiq

SPSS